Question 1

What is Pckgr?

Accepted Answer

Pckgr helps IT teams and MSPs manage applications and endpoints with less repetitive manual work. There are two ways to use Pckgr: Pckgr for Intune and Pckgr RMM.

Question 2

What does Pckgr do?

Accepted Answer

Pckgr helps automate repeatable application deployment, updating and endpoint management work. Pckgr for Intune works through Microsoft Intune, while Pckgr RMM provides a standalone management platform.

Question 3

Who is Pckgr built for?

Accepted Answer

Pckgr is built for internal IT teams and MSPs managing applications and endpoints across real-world environments.

Question 4

Is Pckgr an Australian company?

Accepted Answer

Yes. Pckgr PTY LTD is an Australian software company based in Victoria.

Question 5

Is Pckgr available outside Australia?

Accepted Answer

Yes. Pckgr is built in Australia for IT teams and MSPs around the world.

Question 6

Is Pckgr suitable for internal IT teams?

Accepted Answer

Yes. Pckgr is designed for IT teams responsible for application and endpoint management, whether they work in a smaller organisation or a large environment.

Question 7

Is Pckgr suitable for MSPs?

Accepted Answer

Yes. Pckgr is built for IT teams and MSPs managing real endpoint environments. It focuses on reducing repetitive application and endpoint management work without assuming a particular team size.

Question 8

What does “Pckgr. Two ways to manage your endpoints.” mean?

Accepted Answer

It means you can choose the management model that fits your environment. Pckgr for Intune works with Microsoft Intune, while Pckgr RMM manages applications and endpoints directly through a standalone platform.

Question 9

What problems is Pckgr designed to reduce?

Accepted Answer

Pckgr is designed to reduce repetitive application packaging, deployment, patching and endpoint management work. It helps make repeatable processes easier to manage consistently while keeping IT teams in control.

Question 10

What is the difference between Pckgr for Intune and Pckgr RMM?

Accepted Answer

Pckgr for Intune works with Microsoft Intune to simplify application management. Pckgr RMM is a standalone endpoint management platform for managing applications and endpoints directly through Pckgr.

Question 11

Which Pckgr product should I use?

Accepted Answer

Choose Pckgr for Intune if Microsoft Intune is your management platform and you want to simplify application management. Choose Pckgr RMM if you want a standalone platform for application and endpoint management.

Question 12

Do I need Microsoft Intune to use Pckgr?

Accepted Answer

Only if you choose Pckgr for Intune. Pckgr RMM provides a standalone option for organisations that want to manage endpoints directly through Pckgr.

Question 13

I already use Microsoft Intune. Which Pckgr is designed for me?

Accepted Answer

Pckgr for Intune is designed to work with Microsoft Intune. It helps simplify application packaging, deployment and updating while Microsoft Intune remains your management platform.

Question 14

I want standalone endpoint management. Which Pckgr is designed for me?

Accepted Answer

Pckgr RMM is the standalone option. It manages applications, devices, policies, updates, scripts and supported remote sessions directly through Pckgr.

Question 15

Are Pckgr for Intune and Pckgr RMM the same product?

Accepted Answer

No. They are two Pckgr products built for different management models. One works with Microsoft Intune, while the other is a standalone endpoint management platform.

Question 16

Can I compare the two products before choosing?

Accepted Answer

Yes. The Pckgr pricing page compares each product’s management model and current pricing. You can also book a walkthrough if you want to discuss which approach fits your environment.

Question 17

Does Pckgr scale with my organisation?

Accepted Answer

Yes. Pckgr for Intune is positioned for environments ranging from 10 to 100,000 devices, with custom pricing above 2,500 devices. Pckgr RMM uses a separate per-device pricing model. Compare both products to find the approach that fits how your endpoints are managed.

Question 18

Is Pckgr suitable for fewer than 100 devices?

Accepted Answer

Yes. Pckgr is relevant for teams managing fewer than 100 devices, and the current pricing options include entry points for smaller environments. Choose the product that matches how you manage those devices.

Question 19

Is Pckgr only for large organisations?

Accepted Answer

No. Both products have entry points for smaller environments. Pckgr for Intune is also positioned for environments up to 100,000 devices, with larger deployments handled through custom pricing above 2,500 devices.

Question 20

Can Pckgr support environments with thousands of endpoints?

Accepted Answer

Pckgr for Intune is positioned for organisations managing thousands of devices, with custom pricing above 2,500 devices. Pckgr RMM has no maximum device limit on the Pro plan; pricing scales per device.

Question 21

What happens if our device count grows?

Accepted Answer

Pckgr is designed to remain relevant as your endpoint environment grows. Review the available product and pricing options as your requirements and device count change, rather than choosing only for the environment you have today.

Question 22

Is Pckgr suitable for a 100,000-device environment?

Accepted Answer

Pckgr for Intune’s published positioning says it scales from 10 to 100,000 devices. This is scale positioning, not a fixed plan limit. Organisations at that size should discuss their requirements and custom pricing with Pckgr.

Question 23

Is Pckgr suitable for a small IT team?

Accepted Answer

Yes. Reducing repetitive application packaging, deployment, patching and endpoint management work can be particularly useful when a smaller team is responsible for a growing environment. Pckgr does not assume a minimum team size.

Question 24

Is Pckgr suitable for enterprise environments?

Accepted Answer

Yes. Pckgr for Intune is positioned for environments up to 100,000 devices. The right product depends on whether the organisation manages through Microsoft Intune or wants a standalone platform, and large environments should confirm their requirements with Pckgr.

Question 25

What is Pckgr for Intune?

Accepted Answer

Pckgr for Intune is an application packaging and management platform built to work with Microsoft Intune. It helps IT teams and MSPs deploy and update applications across Intune-managed endpoints without scripting or complex configuration.

Question 26

Does Pckgr for Intune replace Microsoft Intune?

Accepted Answer

No. Pckgr for Intune works with Microsoft Intune. Microsoft Intune remains the management platform while Pckgr simplifies the application work around it.

Question 27

What does Pckgr for Intune automate?

Accepted Answer

Pckgr for Intune automates repeatable application packaging, deployment and updating work for Intune-managed endpoints.

Question 28

Can Pckgr for Intune help with application packaging?

Accepted Answer

Yes. Application packaging is a core part of Pckgr for Intune. It is designed to reduce the time spent preparing applications for deployment through Microsoft Intune.

Question 29

Can Pckgr for Intune help with application deployment?

Accepted Answer

Yes. Pckgr for Intune helps IT teams deploy packaged applications through Microsoft Intune while keeping Intune as the management platform.

Question 30

Can Pckgr for Intune help keep applications updated?

Accepted Answer

Yes. Pckgr for Intune supports application updating and patching through Microsoft Intune, reducing repetitive work needed to keep managed applications current.

Question 31

Who is Pckgr for Intune designed for?

Accepted Answer

It is designed for IT teams and MSPs that use Microsoft Intune and want a more repeatable way to manage application packaging, deployment and updates.

Question 32

How do I get started with Pckgr for Intune?

Accepted Answer

Use the Pckgr for Intune signup option to begin. Current plans include a 30-day free trial with no credit card required.

Question 33

Where can I log in to Pckgr for Intune?

Accepted Answer

Use the Pckgr for Intune login to continue to the product securely through the Pckgr handoff page.

Question 34

Where can I find Pckgr for Intune pricing?

Accepted Answer

The Pckgr pricing page lists the current Starter, Professional, Business and Custom options for Pckgr for Intune.

Question 35

What is Pckgr RMM?

Accepted Answer

Pckgr RMM is a standalone endpoint remote monitoring and management platform for Windows and macOS devices. It brings application deployment, patching, scripting and device management into one platform.

Question 36

Does Pckgr RMM require Microsoft Intune?

Accepted Answer

No. Pckgr RMM is a standalone platform and does not require Microsoft Intune or another MDM. It can also coexist with an endpoint manager you already use.

Question 37

What can I manage with Pckgr RMM?

Accepted Answer

Pckgr RMM supports application deployment and patching, devices, groups, policies, scripts, Windows Update management, compliance visibility and supported remote sessions. Some features vary by operating system.

Question 38

Can Pckgr RMM deploy and patch applications?

Accepted Answer

Yes. Pckgr RMM can deploy and update applications from a catalogue of verified, signed installers across supported Windows and macOS devices.

Question 39

Can Pckgr RMM manage devices?

Accepted Answer

Yes. Pckgr RMM is built to manage Windows and macOS endpoints directly through its standalone platform.

Question 40

Can Pckgr RMM manage policies?

Accepted Answer

Yes. Pckgr RMM includes policy management. Current policy capabilities vary by operating system, with the detailed feature page showing platform coverage.

Question 41

Does Pckgr RMM include Windows Update management?

Accepted Answer

Yes. Pckgr RMM includes Windows Update rings and patch compliance for Windows devices.

Question 42

Does Pckgr RMM support compliance management?

Accepted Answer

Yes. Pckgr RMM provides policy and compliance capabilities, including Windows Update compliance on Windows. Feature availability varies by operating system.

Question 43

Does Pckgr RMM support PowerShell scripts?

Accepted Answer

Yes. Pckgr RMM supports PowerShell scripts on Windows. It also supports Zsh and Bash scripts on macOS.

Question 44

Does Pckgr RMM provide remote support?

Accepted Answer

Yes, on Windows and macOS. Built-in remote desktop is included. Launch encrypted peer-to-peer sessions directly from the portal with clipboard sync and multi-monitor support. No VPN or third-party remote tool is required.

Question 45

Why Apple Silicon only?

Accepted Answer

Apple has completed its move to Apple Silicon. macOS Tahoe is the last version that runs on Intel Macs, and every Mac Apple has sold since late 2020 uses Apple Silicon, so we focus on the Macs that will keep receiving macOS updates.

Question 46

Where is my data stored?

Accepted Answer

Pckgr RMM data is stored in the United States.

Question 47

Who is Pckgr RMM designed for?

Accepted Answer

Pckgr RMM is designed for IT teams and MSPs that want standalone application and endpoint management for Windows and macOS environments.

Question 48

How do I get started with Pckgr RMM?

Accepted Answer

Create a Pckgr RMM account, then follow the product guidance to connect supported devices. The current free tier covers up to five devices.

Question 49

Where can I log in to Pckgr RMM?

Accepted Answer

Use the Pckgr RMM login to continue to the portal securely through the Pckgr handoff page.

Question 50

Where can I find Pckgr RMM pricing?

Accepted Answer

The parent pricing page compares both Pckgr products. The detailed Pckgr RMM pricing page explains its Free and Pro options.

Question 51

Can Pckgr automate application management?

Accepted Answer

Yes. Both Pckgr products reduce repetitive application management work, with each product designed for a different management model.

Question 52

Can Pckgr reduce manual application packaging work?

Accepted Answer

Yes. Pckgr for Intune is built around simplifying application packaging for Microsoft Intune. Pckgr RMM provides a catalogue of verified, signed installers for supported applications.

Question 53

Can Pckgr deploy applications?

Accepted Answer

Yes. Pckgr for Intune deploys applications through Microsoft Intune, while Pckgr RMM deploys applications directly to supported endpoints.

Question 54

Can Pckgr help keep applications current?

Accepted Answer

Yes. Application updates and patching are core parts of both products, delivered through their respective management models.

Question 55

How does Pckgr help with application patching?

Accepted Answer

Pckgr for Intune automates application updating and patching through Microsoft Intune. Pckgr RMM deploys updates directly to supported Windows and macOS endpoints from its catalogue of verified, signed installers.

Question 56

Why automate application management?

Accepted Answer

Application packaging, deployment and updating are repeatable tasks that consume time as environments grow. Automation reduces repetitive manual work and makes those processes easier to manage consistently.

Question 57

How does Pckgr help reduce inconsistencies?

Accepted Answer

Pckgr makes repeatable application and endpoint processes easier to manage in a consistent way. This reduces opportunities for manual inconsistencies without removing the visibility and control IT teams need.

Question 58

How much does Pckgr cost?

Accepted Answer

Pricing depends on which Pckgr product you use and the size of your environment. Pckgr for Intune has plan-based device tiers. Pckgr RMM: Free for up to 5 devices. Pro is $10 a month for up to 10 devices, then $1 per device per month. Beta annual offer: sign up for an annual subscription during beta and lock in 30% off compared with monthly pricing. For new annual subscriptions after beta, the discount is 15% compared with monthly pricing.

Question 59

Is there a refund policy?

Accepted Answer

Yes. You can request a refund within 30 days of signing up.

Question 60

How do I get started?

Accepted Answer

Choose Pckgr for Intune if you manage endpoints with Microsoft Intune, or Pckgr RMM if you need a standalone endpoint management platform. You can compare current pricing and signup options before choosing, or book a walkthrough to discuss your environment.

Question 61

Is pricing different for Pckgr for Intune and Pckgr RMM?

Accepted Answer

Yes. Pckgr for Intune uses plan and device tiers. Pckgr RMM: Free for up to 5 devices. Pro is $10 a month for up to 10 devices, then $1 per device per month. Beta annual offer: sign up for an annual subscription during beta and lock in 30% off compared with monthly pricing. For new annual subscriptions after beta, the discount is 15% compared with monthly pricing.

Question 62

Where can I compare Pckgr pricing?

Accepted Answer

The parent Pckgr pricing page shows the current options for Pckgr for Intune and Pckgr RMM side by side.

Question 63

Can I start small and grow?

Accepted Answer

Yes. Pckgr offers options for smaller environments and a broader range of device counts. Review the product and pricing choices as your environment grows.

Question 64

Is there an option for larger environments?

Accepted Answer

Yes. Pckgr for Intune includes a Custom option above 2,500 devices and is positioned for environments up to 100,000 devices. Contact Pckgr to discuss the right fit for your management model and device count.

Questions?
We’ve got answers.

General

Choosing a Pckgr product

Scaling with Pckgr

Pckgr for Intune

Pckgr RMM

Application management

Pricing & getting started

Questions?We’ve got answers.